These Terms of Service ("Terms") govern your use of the SPARKRAW LLC website at https://business.sparkraw.com (the "Site") and the services provided by SPARKRAW LLC ("SPARKRAW," "we," "us," or "our"). By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use our Site.
SPARKRAW LLC is a video-focused digital marketing agency serving businesses throughout the Greater Chicago area. Our Privacy Policy describes how we handle information, including SMS and mobile information, and is incorporated into these Terms by reference.
1. Use of Our Website
You may use our Site for lawful purposes and to learn about, request, or engage our services. You agree not to misuse the Site, including by interfering with its operation, attempting to gain unauthorized access, or using it to send unsolicited communications.
2. Our Services
SPARKRAW LLC provides video-focused digital marketing services, which may include video strategy, video production, digital marketing, social media, search optimization, advertising, web development, branding and related creative services. We do not guarantee specific results, including revenue, leads, sales, rankings, return on investment, advertising performance, or business growth. Outcomes depend on many factors outside our control.
3. Customer Responsibilities
You agree to provide accurate information when contacting us or engaging our services, to cooperate reasonably in any engagement, and to comply with applicable laws. You are responsible for any materials, content, or information you provide to us.
4. Communications
We may communicate with you by email, telephone, or SMS messaging. SMS messaging is described in the SMS Messaging Program section below. Standard communication methods and your opt-out choices are described in this section and in our Privacy Policy.
5. SMS Messaging Program
SPARKRAW LLC may send SMS messages to individuals who separately and expressly opt in to receive text messages. The purpose of our SMS program is to communicate directly with customers and prospective customers about their interaction with SPARKRAW LLC. Message categories may include:
- Consultation coordination;
- Scheduling;
- Appointment-related communication;
- Customer support;
- Project updates;
- Service-related communications; and
- Other communications directly related to the recipient's interaction with SPARKRAW LLC.
SMS opt-in is obtained only through the affirmative consent mechanism on our Site. When you interact with our website chat widget, you may be presented with a consent option to receive text messages. SMS opt-in occurs only when you take the affirmative action presented by that consent mechanism, and the consent text shown accurately describes the messaging program and its disclosures.
6. SMS Consent
SMS consent is voluntary and is not a condition of purchasing services, requesting information, contacting SPARKRAW LLC, or using the website. Entering a phone number, opening the chat widget, starting a conversation, sending an ordinary chat message, calling us, emailing us, or accepting these Terms does not, by itself, constitute consent to receive SMS messages.
7. SMS Disclosures
Message frequency varies. We do not promise a specific message frequency.
Message and data rates may apply.
Reply STOP to opt out of SMS messages at any time. You may receive a final confirmation message after opting out.
Reply HELP for assistance. For additional assistance, contact us at (630) 696-8522 or reavens@sparkraw.com.
8. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
9. Intellectual Property
The content on our Site, including text, graphics, logos, and design, is owned by or licensed to SPARKRAW LLC and is protected by intellectual property laws. You may not copy, reproduce, or distribute our content without our prior written permission, except as permitted by law. Content you provide to us remains yours; you grant us a license to use it as necessary to provide our services.
10. Third-Party Services
Our Site and services may use third-party service providers for functions such as hosting, communications, scheduling, and messaging. We are not responsible for the practices of third-party services, and your use of them is subject to their own terms.
11. Limitation of Liability
To the fullest extent permitted by law, SPARKRAW LLC and its affiliates, officers, employees, and agents are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or services. Our total liability for any claim arising from these Terms is limited to the amount you paid us, if any, for the service giving rise to the claim.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our Site after changes are posted constitutes acceptance of the updated Terms.
13. Contact Information
If you have questions about these Terms, please contact us. These Terms work together with our Privacy Policy, which describes how we handle information, including SMS and mobile information.
Contact Us
SPARKRAW LLC
1910 Greenwood St, Evanston, IL 60201, United States
Phone: (630) 696-8522
Email: reavens@sparkraw.com
Website: https://business.sparkraw.com
This document is provided for general informational purposes and is not legal advice. SPARKRAW LLC should have its final Privacy Policy and Terms of Service reviewed by qualified legal counsel to ensure that they accurately reflect the company's practices and applicable law.